RATES FOR MACHINE SERVICE AND REPAIR
“How much will it cost?”
That's the first question everyone asks and the answer is, "Well, that depends."
A simple straight-stitch mechanical machine is much less complicated than a computerized machine. Some machines require specialty and/or proprietary tools, information, expertise, and software. Generally, the more complex the machine, the higher the maintenance service and repair costs.
Based on typical machine features and complexity, the following categories have been established as a guideline for pricing:
The Bench Fee
Basic inspection/trouble-shooting/estimate: $35
- I charge a $35 bench fee (to be paid when dropping off the machine) for most sewing and serger machines.
- This is my minimum charge for checking over a machine, trouble-shooting repairs and providing a verbal estimate.
- If you have me complete the service work or repairs, the fee is usually credited to any work that I do (the exception might be for complicated trouble-shooting or an extensive estimate).
- If you’d rather not have me do the work that’s OK… but you still pay the bench fee for my time and expertise.
- For electronic/computerized machines that I cannot service/repair due to required proprietary tools, software, information or access to parts, the bench fee will be refunded in full.
Standard Maintenance Service
- Straight stitch machine: $45
- Simple zig-zag machine: $55
- Basic zig-zag with utility/decorative stitches and semi-auto button-hole: $65
- Electronic machine: $85 and up
- Computerized machine: $105 and up
- Serger: $85 and up, depending on complexity of features
- Plus state and local sales taxes as applicable
Standard maintenance service includes these steps:
- Visual inspection of all mechanical and electrical components
- Cleaning/removal of lint and threads
- Application of appropriate lubricants (some machines require 5 distinctly different special lubricants)
- Upper and lower tension adjustment
- Drive belt tension adjustment where applicable
- Removal and cleaning of hook where applicable
- Verification of all timing sequences and settings
- Sample test sewing
- Written notation of findings and recommendations
Repairs And Major Adjustments
- Repairs and major adjustments are billed at $45/hr plus parts.
Repairs and adjustments differ greatly from the work covered by standard maintenance and therefore are billed in addition to the service fee. If I discover that a repair or major adjustment is necessary, I will ask you for permission and provide an estimate before I do the work.
Dirty Machines, A Friendly Reminder:
Don’t expect a free deep-cleaning if you bring in a yard sale machine that is severely mildewed, rusty, encrusted with years of neglected dirt and grime, and/or covered in pigeon droppings. I'll ask if you want to pay for cleaning!
Customers who take good care of their machines will reap the benefit of lower maintenance and repair costs – I often discount my fees or include additional work free of charge on machines that are in good condition and don’t require a lot of cleaning.
Payment Must Be Made By Cash or Personal Check.
Please contact me if you have any questions or special considerations regarding any services and subsequent charges.